We use the OpenVPN module in the Untangle Open Source Network Gateway for remote access at our school district. Everything had been working flawlessly for over a year until suddenly right before I was set to leave for a two day conference, I turned on my Windows 7 RC1 Acer Aspire One netbook, fired up the OpenVPN GUI client and then proceeded to fail at connecting to my remote clients using RDP. I immediately checked my desktop Windows 7 RC1 install and found the same problem. Long story short, somehow I had lost the ability to resolve my hostnames to their correct private IP addresses while connected to the VPN. The work around for my trip was to connect using IP addresses, which I duly noted before leaving.
Upon my return I decided to troubleshoot the problem. I was able to rule out a server side issue because 1) no settings had changed since the last time it worked and 2) my Hackintosh OS X desktop system running the OpenVPN client Viscosity worked just fine. So to rule out my netbook as the culprit, I dusted off my old Dell Inspiron 6400 laptop, which is also running Windows 7 RC1, and tried the OpenVPN GUI client on it. I got the same frustrating thing, the VPN client connected fine, I just couldn’t resolve my internal DNS names correctly. I was wondering if this was a problem with the OpenVPN client I was running (2.1rc15) or what else could have possibly changed on both these systems to have this affect. I decided to try my last instance of Windows 7 RC1 and so fired up Virtual Box on my Hackintosh, started OpenVPN GUI and was pleasantly surprised to connect right away with RDP using my internal hostnames (fully qualified, of course).
Now I knew it was something with Windows 7 on both my desktop, netbook and laptop. But what could be affecting all three? Many moons ago, Windows used to have odd problems associated with NIC binding orders. I happened to notice in the ipconfig dump on the Virtual Box host that the TAP-Win32 adapter was listed first and as this was the NIC with the correct DNS settings to resolve my internal hostnames it looked like something I should check on the other systems. Sure enough the desktop, netbook and laptop all had the TAP NIC listed in second place when I ran ipconfig /all. Ah ha! A quick google search for how to change Windows 7 NIC bindings (not where it used to be) turned up this gem from dillonator:
Get to the Network Connections page under the control panel. (If you’re looking at the Network and Sharing Center, click on Change Adapter Settings.) Now hit the “alt” key and you should see the menu pop up. Click on Advanced and you should know where you’re going from there
I love the fact that you have to press the ALT key to see the advanced settings options. After moving my TAP-Win32 adapter (Local Area Connection 3) on my desktop to the top of the Connections list I was once again able to RDP into my remote hosts using their fully qualified domain names (FQDN).

I have no idea why or how the binding orders on three of my four Windows 7 RC1 installations changed or why my Virtual Box host was unaffected but I am happily VPNing with OpenVPN once more. Any ideas on how this might have happened, please leave a comment. Thanks.

Netbooks, netbooks and more netbooks
December 14, 2009 by anotherschwabIn case you haven’t heard (and I doubt you have) we here at Le Grand have embarked on a grand netbook experiment. Its a funny thing really because up until a year ago we didn’t have any plans to deploy netbooks on campus. But then something happened. Something wonderful. Acer sent us seed units for free. No POs to sign, no paperwork of any kind. Just a quick phone call, would you like to try a netbook, yes? We’ll ship it right out. No muss, no fuss. And then, they did it again. And as if by magic our little district had 4 netbooks to try, for what seemed like forever. And even better, if we wanted to keep them, we paid 1/2 price and if not, we just shipped them back. It was so easy, so simple, so impossibly friendly it put a big warm fuzzy feeling in my heart every time I saw one of those little Acers tucked under someone’s arm as they walked around campus. That warm fuzzy feeling was so great that when it came time to order netbooks for our pilot project, we unanimously decided on Acer. Afterall we had been using them for several months, hassle free and we didn’t exactly have time to go out and test a whole bunch of different netbooks. You know how planning goes in School Districts. We’ve got money, the end of the year is here. Buy them, NOW!
Cut to present day and we are considering expanding our pilot into more classes. This time we do have the time to look at alternatives, after all we know what the Acers can do. We’ve lived with them for almost a year now. What we don’t know is what else is out there and given how rapidly Acer changes models it would be nice to settle on something a bit more stable. But so far there has been no warm fuzzy feeling from any of the other vendors. In fact it has been the opposite. Everyone wants a PO and a trial period. Dell wants their netbook back in 21 days, CDWG is better and will send me anything for a 30 day hands-on. Lenovo wants me to call them back. I already sent an email saying I wanted to tryout something similar to an Acer D250, thank you, do we really need to talk? Can’t you just send something out?
I want it to be easy. Easy like Acer. I don’t have time for POs and keeping track of deadlines on trial periods. These things are cheap. Why not just seed them out? Is one unit really going to hurt you? Spread some good will and cheer this Holiday season and let us spend a few months getting to know your netbook. Acer did and those 4 units that we had in hand for months and eventually paid for turned into 60 units purchased at full price and left us with a tendency to buy Acer first. In fact if Acer could just keep a model number for longer than 3 months, I’d probably not even be looking at alternatives right now. But I am curious. I would like to see what else is out there, I mean we are talking potentially hundreds of units moving forward and some hardware consistency would be nice.
I am not asking for a free handout. But I am asking for free from hassle, easy, simple, a call or an email and it arrives one day ready to be used and abused. Willing to stay for a long term commitment. I’m not going to make a decision based on a few weeks of hand holding. Given today’s budget, do I spend the few dollars we have looking at alternatives or do I save that money and buy more Acers and just deal with the model changes? Acer hooked us with their seed program and it seems like no one else is really interested in our business. So what is a small school district to do?
Tags: 1:1, acer, edtech, education, netbooks, one to one
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